Let me now share with you what I’ve experienced being on a
cruise ship for the first time ka.
1. Systematic
To handle over 2,000 passengers for 7 days with 800+
crew members is a huge challenge from safety and health to food, daily
programs on board and disembarkation processes for passengers to visit
several Alaska cities.
We were given hand sanitizer every time we went into any
of the dining rooms. Our hands were very clean and dry!
I’m also impressed with their communication ka!
They did extremely well ka through several channels,
i.e. daily newsletter, public address system, and announcement at the end of
some key activities like evening show or competition or workshop.
One of the instructions was for us to take up the offer
to help when getting on smaller boats to ensure our safety, saying that their
staff members were professionally trained! Interesting ka!
For more complicated processes, they put down clearly all
the steps that we had to follow strictly. The instructions were
easy to understand too ka.
The very first port we visited, we needed to go on a smaller
‘tender’ and we all needed to group ourselves and get a ticket when we were
all ready. The shuttle periods and ship departure were stressed over and
over again.
On our last day which needed many more steps, they even had a
separate letter just for the most important issue!
2. Attentive
To make sure we were tended to closely, we would have our
same dinner table booked with two same waiters every evening (we did have
another choice to have buffet dinner ka!). Our waiters were really attentive.
The more senior would suggest food we shouldn’t miss while his assistant
ended our meals with different games every day….and he was really upset
we could answer almost all of themJ!
One same sommelier was around for advice on wine too.
Talking about dinner, there was a funny story ka. A waiter
was asking my friend what she wanted for dessert. She didn’t want any but he
said, ‘Excellent choice’ without knowing he said so ka. Talok dee.
For cabins, the head of the housekeeping team would
introduce himself on the very first day we checked in. Each with his team would
take care of the same 22 cabins throughout the duration so we got to
know him and could make direct requests as needed ka.
Besides the system, having the same people made us feel
familiar with the new environment much more easily too.
3. Diversity
Both passengers and crew members were very diverse. So were
the programs and food ka.
The programs were catered for more senior passengers with
entertainment like a Musical, songs from the 70’s, plus shows by popular
comedian and magician. Activities for kids were also available. What
struck me was time allotted specifically for ‘LGBT’, and the other was
for ‘Single and solo to mingle’….real diverse mai la ka?
I attended a few activities and the one I liked most was
about ‘The Art of a Trained Memory’…..suited senior citizens mak ka!
Well! I need to be more determined to train my brain still ka!
Sounds like a sanuk mai ka?
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