Hello to everyone kaaaa!
I finished reading the book I mentioned last time about 'Business Protocol in Thailand',by Imai Hiroshi and translated by Dr. Rangsan Lertnaisaat. It is about the perspectives of a businessman who used to be ExecutiveVice President of Toyota Motor Thailand. Quite interesting and fun ka.
These are what I've captured from the book:
How the Japanese look at themselves:
- Lack communication with their Thai colleagues (out of their feeling shy or insuffcient understanding about Thais and their own ways of work), seem to handle the projects (from headquarters) themselves, give clear instructions with set deadlines, tend to be hot-tempered, work hard, favor hands-on/on-the-job training approach, prefer rotation as part of the professional development and career path, are loyal to their company
How they think of Thais:
- love new things but resist to changes, tend to be quite generous, are used to top down administration (could be deeply rooted from centuries ago and from the western influence), seem to be too polite and not enthusiastic, order their subordinates with the feeling of grengjai so they appear to be 'too flexible', aren't risk-takers (and consequently they are quiet and seem to avoid tackling problems), aren't able to keep secrets, take rotation as demotion, and follow 'bosses' out of authority, tend to be much less loyal
How the two can work best together:
- Communicate more often especially in informal settings.
- Lower egos.
- Offer more opportunities to make joint decisions.
- Be open-minded to learn how to work in each culture.
The Japanese:
- help make localization (having Thais as top administrators) possible and workable.
- need to have some cross-cultural training before they are posted in Thailand.
- don't dominate their Thai staff.
The Thais:
- share with their Japanese colleagues/bosses some overview about Thailand in all aspects from political to economic and culture, allowing them to understand the overall picture better.
- try to approach their Japanese bosses/colleagues more...even by saying hi!
- need to be given more training to understand how things should be done for the success of the organization....yet, not the sole Japanese way.
Even though we do know some of the aspects, the book sure confirms to me how cross-cultural training is essential and how much open-mindedness means in this globalized world ka.
Enjoy exploring the beauty of our and other cultures na ka.
Porntip
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