Yesterday, my sis-in-law and her daughter went shopping at the supermarket at Central Chidlom. After all was done, they went to the taxi stand offered by the store. My sis-in-law tripped over an uneven pavement and fell siting down.
Almost immediately, a man who was at the car park booth as well as several store staff approached her to see how she was doing. One saw it as he was in the booth there while two others saw it from the store's CCTV ka. My niece told the staff that they were thinking of either stopping at Payathai hospital or rubbing some ointments at home. They all insisted that she went to see a doctor to check her bones, noting that she is over 60+.
The staff with one customer service member took my sis-in-law and my niece to Bumrungrad and saw through the whole process there. Fortunately, it was a sprain with no broken bones.
Both felt real touched by the service and I'm sure their loyalty to the Central brand has grown deeper.
Cheers to caring store, caring people and services ka.
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