Had an experience how to handle a cheated cab driver in Hanoi to share ka.
Four Thais who served as experts for this workshop went back from our lunch by a cab we called from the street. While we were happily chatting, we noticed that the meter ran unusually fast so we monitored it closely from there. We knew how much it cost on our way to the lunch at 78,000 dong and that was the first best base.
One in the team got her phone out to vdo it and this upset the driver who said something we didn't understand but gathered it was to stop us from doing so. By then, it went up to like 300,000 dong which could be the charge from airport to town. We planned our next step to make sure we wouldn't be ripped off and stay safe at the same time.
Another in the team used google map to check the route and we agreed that once we reached the hotel, two of us from the door sides would run to get help from the hotel staff, leaving the other two on the cab (thank goodness we have the full team!) The cab driver refused to park in front of the hotel and the meter showed almost 800,000 dong. My colleague and I rushed into the hotel shouting for help. The hotel staff went with us to the driver to find that the driver said the charge was around 80,000 dong.
We paid, yet, the first colleague planned to file a report along with several she experienced at the airport the evening earlier. The staff didn't say anything about the incident and came to give us numbers of reliable companies for us to use later in the trip.
Lessons learned:
- Be on alert every time and knowing the approximate taxi fare is helpful.
- Vdo clip could be good evidence when things don't go right.
- Cheating cab drivers are everywhere not just Hanoi.....our Thai people cheat foreigners a lot too and it's the matter of 'how' to curb it ka.
- Going out in a team is so helpful to plan.
- Using google map is necessary so having internet connection and learning how to use the google map are needed.
- Though the staff knew that the cab driver cheated, they didn't say a word. We discussed it and thought it was their good way not to further damage their country's image....I know we can discuss it differently, yet, it seems to be a decent way out though they'd need to alert their clients in writing too.
- Report to make sure it will happen less helps other passengers/tourists.
Came back in one good self with lots of learning ka.
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