Hello to all on Thanksgiving Day ka!
I wish to share what I learned from one and a half days at EdPEx National Forum where guest speakers are senior leaders of basically universities, talking about their paths to get awards TQA -Thailand Quality Award/ TQC -Thailand Quality Class and Thailand Quality Plus- TQC, TQC+. The keynote was Khun Chatrachai Sirilai, President (Manager) of the Bank for Agriculture and Agricultural Cooperatives (BAAC) who led this bank and his previous one, the Government Housing Bank (GHB), to get TQA ka.
Most, if not all, senior leaders are storytellers who amaze us, not only with their thinking and actions, but also their sense of humor (and their sharp tongues) ka. So, instead of focusing on what each said, I'd like to tell you some stories/lines that I remember or like ka:
- Organizational culture is whatever the staff do when the boss isn't around...or when they have a new boss.....like queuing up to clock out to leave right after 4.30 pm. But would be later, following the bosses' styles.
- Resistant to change? 'If you don't want to change to more digital ways of work, give me back your ipad.'
- Ranking: Take it up but not hold it tight!
- Different pride: 'When I introduce my team, I can proudly say my name.... who comes along with my 'group company' (บริษัทในเครือ)'. This was shared by a dean of a public university ka.
- In one particular faculty, the acronym EdPEx is a taboo as it's considered 'rude'!
- When the team opposed to the boss' idea to issue a special savings lotto for depositors to get a chance to win a 1 million baht prize once a year, he asked, 'anyone of you here has a bank account with over 1 million baht?', meaning that the staff weren't the target group ka....cruel mai ka?
- Need to cut ribbons: 'I only decided to implement projects that could see the success within my term!' ......similar to quite a few senior leaders in our higher ed institutions and honestly, I disagree even though it could show that the person would have more determination to get it to the goal ka.
- Mutelu: One faculty produces 'amulet from its faculty emblem' for its community to 'rent' like การเช่าพระเครื่อง ka! One good laugh loei ka!
- Universities are national assets! Love it so much since it reminds universities why they exist kaaa!
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