Hello all...hope you had a very good Songkran festival ka.
My niece and her Italian hubby with their two boys from London were visiting then so we had a few things to share and do together. The only activity that would never get my involvement was water splashing in Siam and Silom areas ka. The family, especially my nephew-in-law, loved it so much that he wanted to come visit again next year!
Things went on smoothly with lots of playing, chatting, and eating until their airport check-in. There was a visa issue with Leo, their eldest son who holds an Italian passport like his Papa but didn't get access to the info on the system, which made it impossible to check in ka. We all were sweating with nervousness there.
Long story short:
1. It's found that one possibility was that Leo had a new passport and even with some prior processes after getting the new passport back in 2024, his info disappeared somehow. No matter what was done, the system didn't allow any check-in.
2. The EVA staff team was professional and super helpful. Quite a few seniors came to identify the issue and how to help out without success. They were sent to another counter with 2 seniors in their calmness and sharp sense of service. I did write a thank-you note with the two main staff's names to the airlines but had to pass it onto my niece as the contact system needs more info that I don't have.
All tried different processes to think that Leo's info was lost while transferring from the previous to the current passports. Anyway, finally with an online charge of 20 pounds, the check-in system was open to allow getting his boarding pass along with all others in good time.
3. My nephew-in-law was joking that he almost got a heart attack from facing this matter and would love to have gin tonic instead of espresso. He then said he could 'five five five' 555! started laughing with relaxation ka. Funny dee after some tense nervousness ka!
Can you 'five five five' after reading this email mai ka?
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