Hello all....happy for many to say TGIF tomorrow na ka.
I have two little stories to share ka!
Customer experience to buy online: I decided to buy 3 sets of back pillows to get 20% off and had two sent to my house while the other to my sister's. To be sure, the communication was through messenger and email (old people like me use email to confirm too kraaa!)
You could guess that things didn't happen the way we wished it to be which is fine with me ka...human errors happen all the time. I ended up having 3 sets at my house and my sister got hers. So instead of having to send back, I decided to buy the 4th.
When asked how much, it turned out to be much more expensive than what we got earlier and there wasn't much room to even negotiate. The admin only said the company would pick it up soon.
After I decided we no longer wished to buy it anymore, I wrote to suggest that they could be more charming handling the case while having less costs. Only the word 'ka' was the answer!
Any comment mai ka?
On another experience when my friends and I wanted to have a little birthday celebration at Baan Ya Hom (บ้านยาหอม) ......sounds so right for my age mai ka? 5555! I texted at night to get a very speedy response, asking what kind of experience I expected. I told the person there would be 3 birthday girls so if cake could be prepared, it'd be more than enough.
We were thrilled to get like 2 pounds of orange cake that was more than enough for us. It was delicious and we appreciated the warm thought.
It was a surprise as there was no charge for the cake ka.....we felt real grengjai and I texted to thank the person/owner mung ka? with pictures of the three birthday girls ka.
Happy not because it was free, but the kind thought and prompt action were truly appreciated na ka.
Sure will try to go back when I can....and in fact, I should really write on TripAdvisor ka!
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