Hello all. Hope you're enjoying your Monday while looking forward to having long holidays especially for those who're still working full time na ka.
This morning, I was a co-moderator of two sessions relating to leadership and improvement for excellence. It was another learning experience shared by former VP of Xerox, Khun Bob Osterhoff from the US who is having his vacation in Thailand ka. He worked with Thailand Productivity Institute and MHESI(OHEC) before so he knows our culture and universities to a certain extent ka.
A few things that are still on my mind are what I'm impressed and wish to share ka:
- Leadership is required for change and leaders need to monitor through some mechanisms to see and sense if there'll be any crisis soon so the organizations could be prepared in good time. Don't fall into one's own arrogance!
- What is worth discussing isn't about world-class status nor ownership of universities, but it's about the real missions, major changes, necessary interventions and coaching.
- It's ok to fail if we've earned lessons for some specific /important solutions.
- Observe, assess, share what we've noticed about leaders' behaviors to come up with proper 'corrective actions' for healthy existence and growth of organizations.
- Be cautious with 'out with the old, in with the new' as we may have missed opportunities to build on what's effective and introduced too many new initiatives that may not be pertinent to our desired goals. Only 'important few' must be focused on ka.
- Whatever we initiate or set to do, make sure we check our 'process capabilities', asking whether we have resources (people, budget, etc.), appropriate models/steps, timeliness (with agility intact for increased flexibility).
- Khun Bob has always been very kind and gentle when it comes to offering feedback. This is one nice gesture our assessors should follow....yet, we also need to learn more from him how to craft our feedback with some hints to allow universities to read between the lines for more benefits.
- Keywords popped up for me in particular were 'feedback, self-assessment, leadership system, evidence of actions, and patience.'
- 'Would we want to volunteer to be the speaker during our vacation?'
Another nice learning event with lively interactions ka.
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