...'Listen to the sound from deep within...'
I got several points from these two Harvard Business Review links written by Amy Gallo, one on LinkedIn Jan 2, 2024 ka. Read a bit further to find her longer article.
Let me share what I get and think ka.
1. Key points I like are:
- Reflect to know for sure if we’re a good listener…. Not just ‘put away distractions, stay quiet, and nod ……. or repeat back …….. main points….’ We need to learn how to identify subtle cues for our own emotional response as well.
- The author asks us a few questions to decide on the appropriate listening mode. For me, this statement is best ka: ‘…listening with a clear intention in mind.’
I also like one comment from a reader who said, ‘Start by being quiet more than you think.’
Personally, though I tend to think the advice could seem to be kind of mechanical, the article sure stops me to look back to myself and I think reflection is great and the comment from the reader got more attention from me ka. What we think may not be what’s actually happening ka.
More for me to practice listening ka.
2. I had a chance to zoom with a few others discussing Thailand’s overall situation with one highly respected professor. As always, we listened to her wisdom with keen interest and enjoyment.
I noticed her listening style ka.
- She’d mention our names and obviously in our context, we started to participate in one way or another.
- When anyone began to say something even with half a word, she stopped what she was about to say or even stopped talking almost right away to ask the person to share his/her views ka.
I like it a lot as she's a true learner by listening to others, valuing every view and comment regardless who the persons are ka.
In case you wish to read in full, the links are as follows ka:
https://www.linkedin.com/pulse/develop-your-active-listening-skills-harvard-business-review-lqlee/
https://hbr.org/2024/01/what-is-active-listening?utm_campaign=hbr&utm_medium=social&utm_source=linkedinnewsletter&tpcc=linkedinnewsletter
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