Hello all! I came back from Chiang Rai last night and now I have two stories to share....totally different, one from a 'David Foster concert' and the other at the Donmuang airport ka.
The first was at the concert to enjoy many of our favorite songs that brought back memories dee mak loei ka. And here's the story:
I happened to sit next to two women in their late 20's or early 30's I guess. Their two hands holding two beers surprised me and I was even more surprised to notice that they went out to buy another set of beer.
Didn't realize they allow beer to be drunk in concerts nor how young Thais turn to be heavy beer drinkers! Sorry if I generalize the latter kaa!
The second from the Donmuang waiting room for public taxis. We need to get a ticket to know our queue number at the entrance. We can wait for a calling machine for our turn to get a taxi or we can look at the electronic board to know which booth to go to when it's our queue.
Last night the electronic board was out of order so we needed to listen to the announcement instead. Immediately, I felt so sorry for quite a few foreigners who were lost as to how they would know when it was their turn as it was in Thai ka. One lady went to offer her help while a few others were simply standing, trying to work out how. I approached two and one could understand Thai numbers. The other didn't know the process.
Two questions popped up ka: If I were one on the management team there, what would I do? How could Thailand become a tourist preferred choice if it doesn't seem to accommodate foreigners enough?
My answers were:
1) I'd assign one person to be around to assist foreigners at the spot right away.
2) If they don't have a back-up plan, it's needed with communication to all concerned about the steps to do when the system breaks down from apology to assistance of some kind with expected time to return to normal. The back office has to ask their suppliers/technicians to fix it fast ka.
Any comment from these two stories mai ka?
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